Mix on Device feature has been disabled due to isolated reports of music and instructor audio being out of sync.
Identified - The issue has been root caused, and the team is working on implementing and testing a fix. We expect the feature to be turned back on for members the first week of January.
Nov 13, 2024 - 19:18 EST
The metrics bar for power zones is not currently visible on Just Ride
Investigating - The team has root caused the issue, and a fix will roll out in next week's release starting on 11/12.
Nov 04, 2024 - 17:12 EST
Uptime over the past 90 days. View historical uptime.
Bike/Tread/App/Row Operational
90 days ago
99.98 % uptime
Today
Member Login Operational
90 days ago
100.0 % uptime
Today
Live Classes Operational
90 days ago
99.98 % uptime
Today
On Demand Classes Operational
90 days ago
99.98 % uptime
Today
Leaderboard Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
99.9 % uptime
Today
Peloton App Operational
90 days ago
99.98 % uptime
Today
Lanebreak and Entertainment Operational
Connected Fitness Tablets Operational
Hardware Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.96 % uptime
Today
Peloton Site - (onepeloton.com) Operational
90 days ago
99.88 % uptime
Today
Peloton Apparel (apparel.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Studio (studio.onepeloton.com) Operational
90 days ago
99.9 % uptime
Today
Peloton Support (support.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Profile/Workout History (members.onepeloton.com) Operational
90 days ago
99.99 % uptime
Today
Peloton Returns (returns.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Checkout (onepeloton.com/checkout) Operational
90 days ago
99.97 % uptime
Today
Contact Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Support Tickets Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Strava Operational
90 days ago
100.0 % uptime
Today
Fitbit Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Spotify Operational
90 days ago
100.0 % uptime
Today
Apple Music Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Unresolved incident: Mix on Device feature has been disabled due to isolated reports of music and instructor audio being out of sync..

Nov 12, 2024
Elevated errors with Add to Cart (Web) - Member Facing
Resolved - This was resolved and mitigated by rolling back and pushing out a new deployment
Nov 12, 18:00 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 17:40 EST
Investigating - We are currently investigating an issue with Add to Cart (Web) - Member Facing
Nov 12, 17:38 EST
Workout dot not reflecting workout taken
Resolved - This incident has been resolved.
Nov 12, 09:05 EST
Update - The data backfill has been completed and team continues to monitor. Members should now see their workouts reflected correctly on their homepage.
Nov 10, 14:29 EST
Update - The team is still actively working to complete the data backfill, though it’s taking longer than we initially expected. We're now aiming to have everything fully resolved by Monday morning if not sooner.
Nov 9, 09:24 EST
Monitoring - Team has resolved the issue and for workouts taken going forward member's dot will now reflect correctly. Team is working to backfill the data that was missed during this time, this is still in progress and all the data should be recovered by Saturday evening.
Nov 7, 11:19 EST
Investigating - Team is aware of an issue with the workout dot not reflecting after a workout and is investigating
Nov 7, 09:35 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Nov 9, 2024
Nov 8, 2024

No incidents reported.

Nov 7, 2024
Nov 6, 2024
The find friends on Facebook feature is currently unavailable.
Resolved - This incident has been resolved.
Nov 6, 09:45 EST
Identified - The issue has been identified, and we are working to bring this feature back online.
Oct 16, 11:52 EDT
← Incident History Powered by Atlassian Statuspage