Peloton Status

Mix on Device feature has been disabled due to isolated reports of music and instructor audio being out of sync.

Identified - The issue has been root caused, and the team is working on implementing and testing a fix. We expect the feature to be turned back on for members the first week of January.
Nov 13, 2024 - 19:18 EST

The metrics bar for power zones is not currently visible on Just Ride

Investigating - The team has root caused the issue, and a fix will roll out in next week's release starting on 11/12.
Nov 04, 2024 - 17:12 EST

Uptime over the past 90 days. View historical uptime.

Bike/Tread/App/Row Operational

90 days ago

99.98 % uptime

Today

Member Login Operational

90 days ago

100.0 % uptime

Today

Live Classes Operational

90 days ago

99.98 % uptime

Today

On Demand Classes Operational

90 days ago

99.98 % uptime

Today

Leaderboard Operational

90 days ago

100.0 % uptime

Today

Activation Operational

90 days ago

99.9 % uptime

Today

Peloton App Operational

90 days ago

99.98 % uptime

Today

Lanebreak and Entertainment Operational

Connected Fitness Tablets Operational

Hardware Operational

90 days ago

100.0 % uptime

Today

Website Operational

90 days ago

99.96 % uptime

Today

Peloton Site - (onepeloton.com) Operational

90 days ago

99.88 % uptime

Today

Peloton Apparel (apparel.onepeloton.com) Operational

90 days ago

100.0 % uptime

Today

Peloton Studio (studio.onepeloton.com) Operational

90 days ago

99.9 % uptime

Today

Peloton Support (support.onepeloton.com) Operational

90 days ago

100.0 % uptime

Today

Peloton Profile/Workout History (members.onepeloton.com) Operational

90 days ago

99.99 % uptime

Today

Peloton Returns (returns.onepeloton.com) Operational

90 days ago

100.0 % uptime

Today

Peloton Checkout (onepeloton.com/checkout) Operational

90 days ago

99.97 % uptime

Today

Contact Operational

90 days ago

100.0 % uptime

Today

Phone Operational

90 days ago

100.0 % uptime

Today

Chat Operational

90 days ago

100.0 % uptime

Today

Support Tickets Operational

90 days ago

100.0 % uptime

Today

Integrations Operational

90 days ago

100.0 % uptime

Today

Facebook Operational

90 days ago

100.0 % uptime

Today

Strava Operational

90 days ago

100.0 % uptime

Today

Fitbit Operational

90 days ago

100.0 % uptime

Today

Instagram Operational

90 days ago

100.0 % uptime

Today

Spotify Operational

90 days ago

100.0 % uptime

Today

Apple Music Operational

90 days ago

100.0 % uptime

Today

Affirm Operational

90 days ago

100.0 % uptime

Today

Checkout Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Unresolved incident: Mix on Device feature has been disabled due to isolated reports of music and instructor audio being out of sync..

Nov 12, 2024

Elevated errors with Add to Cart (Web) - Member Facing

Resolved - This was resolved and mitigated by rolling back and pushing out a new deployment
Nov 12, 18:00 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 17:40 EST

Investigating - We are currently investigating an issue with Add to Cart (Web) - Member Facing
Nov 12, 17:38 EST

Workout dot not reflecting workout taken

Resolved - This incident has been resolved.
Nov 12, 09:05 EST

Update - The data backfill has been completed and team continues to monitor. Members should now see their workouts reflected correctly on their homepage.
Nov 10, 14:29 EST

Update - The team is still actively working to complete the data backfill, though it’s taking longer than we initially expected. We're now aiming to have everything fully resolved by Monday morning if not sooner.
Nov 9, 09:24 EST

Monitoring - Team has resolved the issue and for workouts taken going forward member's dot will now reflect correctly. Team is working to backfill the data that was missed during this time, this is still in progress and all the data should be recovered by Saturday evening.
Nov 7, 11:19 EST

Investigating - Team is aware of an issue with the workout dot not reflecting after a workout and is investigating
Nov 7, 09:35 EST

Nov 11, 2024

No incidents reported.

Nov 10, 2024

Nov 9, 2024

Nov 8, 2024

No incidents reported.

Nov 7, 2024

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