Some members are unable to schedule or reschedule service appointments

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Oct 07, 2026 - 12:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results and stability.

Posted Oct 06, 2026 - 14:11 EDT

Update

We are continuing to investigate this issue.

Posted Oct 05, 2026 - 16:02 EDT

Investigating

We are investigating an ongoing issue that is preventing some members from scheduling, viewing, or rescheduling service repair appointments. Some members may experience errors when attempting to book or modify appointments. Team is currently investigating.

Posted Oct 05, 2026 - 16:00 EDT

This incident affected: Website (Peloton Site - (onepeloton.com)).