Lanebreak on Tread failing to launch for some users

Incident Report for Peloton

Resolved

This incident has been resolved.

Posted Apr 07, 2025 - 11:55 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2025 - 11:34 EDT

Investigating

The team is investigating this issue. If you encounter this issue on your Tread, perform a factory reset (this will not impact your workout history.) If the issue persists after factory reset, sleep the tablet for 20 minutes which will allow Lanebreak to re-download and launch successfully.

Posted Mar 26, 2025 - 21:11 EDT

This incident affected: Bike/Tread/App/Row (Lanebreak and Entertainment).